SHIPPING TERMS

Effective date: October 8, 2026 | Version: 1.0

Eligible Destinations

DrDripp ships eligible products only to approved United States destinations. We do not currently offer international shipping, shipments to US territories, or APO/FPO/DPO delivery. See Shipping Restrictions before ordering. Product, carrier, age and address requirements may limit availability even within a state. A payment authorization or order receipt is not confirmation that a destination is eligible.

Orders must pass required verification before fulfillment. We may ask for clarification or cancel a restricted or unverifiable order. We will refund amounts paid for unfulfilled items and associated refundable charges. Do not use forwarding addresses or address changes to bypass restrictions.

Handling and Transit Estimates

For in-stock products, our usual handling time is 2 business days. Any required payment or verification step will be disclosed before ordering. We do not extend a legal shipment deadline indefinitely while verification is pending. Business days are Monday through Friday, excluding holidays observed by our fulfillment location.

Available shipping methods, charges and estimates appear at checkout. Handling time is separate from carrier transit time. Backorders and preorders will display a separate estimated shipment date before purchase. Delivery dates are estimates unless an expressly identified service includes a guarantee. We send tracking information when available; creation of a label alone does not mean a carrier has received the package.

Shipment Delays

We will have a reasonable basis for the shipment estimate shown before you order. If we cannot ship within that period, we will provide the required delay notice, revised estimate, cancellation option and refund information, and obtain your consent where required.

If no shipment period is stated, we follow applicable default shipment deadlines, including the 30-day federal default where it applies. We will cancel and refund an unshipped order when required rather than retain payment indefinitely.

Address Corrections and Cancellation Requests

Confirm the shipping address and recipient before submitting your order. Email Info@DrDripp.com promptly to request a correction or cancellation.

We cannot promise a change once fulfillment begins or the package is handed to a carrier. Any new address must pass the same age, recipient and destination requirements. We will disclose and obtain acceptance of any additional delivery cost before arranging a paid change.

Missing, Damaged or Incorrect Delivery

Contact Info@DrDripp.com with your order number and a description if a package is missing, damaged, leaking, incorrect or shows signs of tampering.

We request notice of visible problems within seven calendar days after delivery to help investigate. This is a reporting request, not a waiver of rights or a bar to a later report of a hidden defect or safety issue.

Keep packaging and photographs when safe and reasonably available. Do not consume an apparently compromised product.

We will investigate with you and the carrier and provide a replacement, refund or other remedy when appropriate or required by law. A delivered scan is relevant evidence, not automatic proof that you received the order.

We do not require you to waive a legitimate claim solely because a carrier received the package. We may request reasonable cooperation with a carrier claim; lack of a photograph does not eliminate a mandatory remedy.

Refused or Undeliverable Shipments

If a shipment is returned because of an incorrect customer address, refusal, failure to collect it or an unsuccessful required recipient check, we will review the reason with you.

Where lawful, we may deduct reasonable delivery or return costs that were disclosed and are attributable to the customer, and will explain the deduction.

We will not deduct those costs when the problem was our error or where law requires a full refund. Reshipment requires renewed destination and eligibility approval.

Wholesale Freight

Approved business orders may have separately accepted freight terms under the Wholesale Terms and quote. A wholesale FOB or carrier-risk allocation does not apply to retail consumer orders.